Privacy Policy

Privacy Policy

This Privacy Policy outlines how Kussen Clothing ("we," "our," or "us") collects, uses, discloses, and protects the personal information of visitors to our website (the "Site"), customers who engage with our services, and individuals who opt in to receive SMS messages from us.

1. Information We Collect:

  • Personal Information: When you visit our Site, make a purchase, or sign up to receive SMS messages, we may collect personal information such as your name, email address, postal address, phone number, and payment information.
  • SMS Information: If you opt in to receive SMS messages from us, we may collect your phone number and information related to your interaction with our SMS communications.
  • Browsing Information: We may collect non-personal information about your browsing activity on our Site, such as your IP address, browser type, device type, and pages visited.
  • Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze trends, administer the Site, and gather demographic information about our user base. You can control the use of cookies through your browser settings.

2. How We Use Your Information:

  • To Process Orders: We use your personal information to process and fulfill orders, communicate with you about your purchase, and provide customer support.
  • Marketing Communications: With your consent, we may send you promotional emails and SMS messages about new products, special offers, and other updates related to Kussen Clothing. You can opt out of these communications at any time.
  • Website Improvement: We may use browsing information and analytics to improve the functionality and user experience of our Site, personalize content, and optimize marketing campaigns.

3. Information Sharing and Disclosure:

  • Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing agencies.
  • Legal Compliance: We may disclose your information as required by law or if we believe that such action is necessary to comply with a legal obligation, protect our rights, or ensure the safety of our customers or others.

4. SMS Messaging:

  • By opting in to receive SMS messages from us, you consent to receive promotional and transactional SMS communications from Kussen Clothing. Message frequency may vary.
  • You can opt out of receiving SMS messages from us at any time by following the instructions provided in the SMS message or contacting us directly.

5. Data Security:

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights:

  • Access and Correction: You have the right to access and update your personal information held by us. You may also request that we correct any inaccuracies in your information.
  • Opt-Out: You have the right to opt out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our emails or SMS messages or contacting us directly.

7. Children's Privacy:

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13 without parental consent.

8. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our Site or through other appropriate means.

9. Contact Us:

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email address] or [mailing address].

This Privacy Policy was last updated on 01.05.2024.